New Spring Collection Coming Soon!

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New Spring Collection Coming Soon! *

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Frequently Asked Questions

Thank you for supporting my work! It’s a one-woman show around here, so thank you in advance for your patience and understanding. I will always strive to be timely with fulfilling your orders and responding to inquiries!

  • All major credit cards are accepted. You also have the option to checkout using Apple Pay, Google Pay, or Link by Stripe.

  • I use USPS as my main shipping carrier. Depending on the number of items ordered and the size and weight of the package, your order may be shipped via First Class Mail (tracking not available) or USPS Ground Advantage (tracking available). Add your address at checkout to see your available shipping options and cost.

    If you live in Seattle, local delivery of your items may be an option on certain purchases. If so, you’ll see a “Local delivery” option at checkout. If you choose this option, I’ll contact you via email to arrange delivery of your order.

  • Seattle, WA

  • Unfortunately, I am not able to provide shipping to destinations outside the U.S. at this time. I hope to be able to provide International shipping in the future.

    Sign up for my newsletter to stay updated on when this happens.

  • All sales are final. I do not offer refunds, returns, or exchanges.

    That being said, if your items are damaged while in transit to you, please get in touch so I can help make it right.

  • I am open for freelance illustration commissions and projects including works for brands, stationery and books. If you gave a project you’d like to work on with me, please get in touch using the form on my contact page or emailing hello@katcancreative.com.

    I am not offering personal commissions at this time, but I have plans to open up select commissions of this kind in the near future.

    Subscribing to my newsletteris the best way to hear about these kinds of updates.

  • If I can help answer additional questions, or you need further assistance, you can use my contact form to get in touch or email hello@katcancreative.com.